C7085-90921 Chapter 2 Service approach 41
Parts and supplies
Ordering parts
Field replaceable and accessory part numbers are found in Chapter 8 of this manual. Replacement
parts can be ordered from HP’s Commercial Support Services Organization-Americas (CSSO-A) or
HP’s Commercial Support Services Organization-Europe (CSSO-E).
Note Use only accessories specifically designed for this printer. Accessories can be ordered from an
authorized service or support provider. See “Ordering related documentation and software” on page
43 and “Ordering parts” on page 325 for additional ordering information.
By phone:
Commercial Support Services Organization-Americas (CSSO-A)
(1)(800) 227-8164 (U.S. only)
Commercial Support Services Organization-Europe (CSSO-E)
(49) (070) 3114-2253
By mail:
Ordering consumables
Consumables can be ordered directly from Hewlett-Packard. The phone numbers for ordering
consumables are:
U.S. (800) 538-8787
Canada (800) 387-3154; Toronto (416) 671-8383
United Kingdom 0734-441212
Other local phone numbers may also be available
Hewlett-Packard Company
CSSO-A
8050 Foothills Blvd.
Roseville, CA 95678
Hewlett-Packard Company
CSSO-E
Wolf-Hirth Straße 33
D-7030 Böblingen, Germany