42 Service approach C7085-90921
Exchange program
HP offers remanufactured assemblies for some parts. These are identified in Chapter 8 and can be
ordered through Commercial Support Services Organization-Americas (CSSO-A) or Commercial
Support Services Organization-Europe (CSSO-E).
Consumables
Paper and toner cartridges can be ordered directly from Hewlett-Packard. See Chapter 8 for
ordering information.
World Wide Web
Printer drivers, updated HP printer software, and product and support information can be obtained
from the following URL:
in the U.S.http://www.hp.com/go/support
Printer drivers may be obtained from the following sites:
In China:ftp://www.hp.com.cn/go/support
In Japan:ftp://www.jpn.hp.com/go/support
In Korea:http://www.hp.co.kr/go/support
In Taiwan:http://www.hp.com.tw/go/support
or the local driver website http://www.dds.com.tw
HP Service Parts Information Compact Disc
This powerful, CD-ROM-based parts information tool is designed to give users fast, easy access to
parts information such as pricing and recommended stocking lists for a wide range of HP products.
To subscribe to this quarterly service in the U.S. or Canada, call (800) 336-5987. In Asia Pacific,
call (65) 740-4484. Parts identification and pricing information can also be checked via the World
Wide Web at http://www.hp.com/go/partsinfo
.
HP Support Assistant Compact Disc
This support tool offers a comprehensive online information system designed to provide technical
and product information about HP products. To subscribe to the quarterly service in the U.S. or
Canada, call (800) 457-1762. In Hong Kong, Indonesia, Malaysia, or Singapore, call Mentor Media
at (65) 740-4477.
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