Evaluating color laser printers 11
Reliability
Dependable HP quality and reliability
The HP Color LaserJet 4650 series printer sets the standard for industry reliability and provides a
worry-free printing solution. If you ever do need service and support, HP’s Customer Care is one of
the best. By being certain of a maximum uptime, you’ll boost productivity and end frustration.
Effortless legacy printing
Printing compatibility is an essential part of reducing costs and maintaining productivity. HP’s
printing software ensures that legacy jobs still print accurately. And because a networked HP Color
LaserJet 4650 series printer can be supported and managed using your HP Web Jetadmin
software, it provides an ideal complement to your existing HP printing infrastructure. (For more
information on HP Web Jetadmin, see “HP Web Jetadmin” on page 33.)
Reliability matters
• The HP Color LaserJet 4650 series printer has HP’s legendary reliability and ruggedness. With
a duty cycle of up to 85,000 pages per month, this device is built to stand up to the demands
of today’s fast-paced business environment.
• HP prints millions of test pages with a variety of applications and file types, in multiple
environments, with different media types.
• The printer comes standard with a one-year, next-day, on-site limited hardware warranty with
phone and e-mail support.
Excellent HP support
HP Customer Care includes all of HP’s support programs and technologies, keeping commercial
customers, small businesses, and individual consumers up and running. HP Customer Care offers
full-service support through a broad range of services, including setup and installation, warranty
upgrades, troubleshooting tools, repair and exchange services, phone and Web support, software
updates, and self-maintenance services.
The HP Customer Care web site (www.hp.com/go/support
) provides customers with free, one-stop
access to technical support for more than 600 HP products, including personal computers, printers,
and imaging products. HP Customer Care call centers also provide technical support from
numerous call centers worldwide.
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