Understanding color variations .......................................................................................358
Print quality defect chart ........................................................................................................363
Image defects ........................................................................................................................369
Light image .....................................................................................................................370
Light color .......................................................................................................................370
Dark image .....................................................................................................................371
Dark color .......................................................................................................................372
Completely blank image .................................................................................................372
All black or solid color .....................................................................................................372
Dots in vertical lines ........................................................................................................373
Dirt on back of paper ......................................................................................................373
Dirt on front of paper .......................................................................................................374
Vertical lines ...................................................................................................................374
White vertical lines ..........................................................................................................375
Horizontal lines ...............................................................................................................375
White horizontal lines .....................................................................................................376
Missing color ...................................................................................................................376
Blank spots .....................................................................................................................377
Poor fusing ......................................................................................................................377
Distortion or blurring .......................................................................................................378
Smearing ........................................................................................................................378
Misplaced image .............................................................................................................379
Repetitive defects troubleshooting ........................................................................................380
Interface troubleshooting ......................................................................................................383
Communications checks .................................................................................................383
EIO troubleshooting ........................................................................................................383
AUTOEXEC.BAT standard configurations .....................................................................383
Printer Job Language (PJL) commands ........................................................................384
Control panel troubleshooting ...............................................................................................387
Printing a menu map ......................................................................................................387
Information menu ............................................................................................................388
Paper handling menu .....................................................................................................389
Configure device menu ...................................................................................................389
Printing menu ..................................................................................................................390
Print quality menu ...........................................................................................................393
System setup menu ........................................................................................................395
I/O menu .........................................................................................................................401
Resets menu ...................................................................................................................402
Diagnostics menu ...........................................................................................................402
Service menu ..................................................................................................................404
Tools for troubleshooting ......................................................................................................406
Embedded Web server ...................................................................................................406
To access the embedded Web server ............................................................................406
Information tab ................................................................................................................407
Settings tab .....................................................................................................................407
Networking tab ................................................................................................................408
Other links .......................................................................................................................408
Using the HP Toolbox (HP Color LaserJet 5550 models) ..............................................408
Printer Status and Alerts software ..................................................................................411
To choose which status messages appear ....................................................................412
To view status messages and information .....................................................................412
Printer configuration page ..............................................................................................412
Supplies status page ......................................................................................................414
Usage page ....................................................................................................................415
Event log .........................................................................................................................417
Print the file directory page ...................................................................................................418
ENWW ix
To Next Page
Loading...
