HP Color laserjet 5500 - Page 6

7 Maintenance
Managingtheprintcartridge ........................................................103
HPprintcartridges .............................................................103
Non-HPprintcartridges.........................................................103
Printcartridgeauthentication....................................................103
HPfraudhotline ...............................................................103
Printcartridgestorage..........................................................103
Printcartridgelifeexpectancy...................................................104
Checkingtheprintcartridgelife..................................................104
Changingprintcartridges...........................................................105
Tochangetheprintcartridge....................................................106
Replacingsupplies.................................................................109
Locatingsupplies ..............................................................109
Supplyreplacementguidelines..................................................109
Makingroomaroundtheprinterforreplacingsupplies.............................110
Approximatereplacementintervalsforsupplies...................................110
Configuringe-mailalerts............................................................111
Periodiccleaning ..................................................................112
WhentocleantheOHTsensor..................................................112
TocleantheOHTsensor .......................................................112
8 Problemsolving
Basictroubleshootingchecklist......................................................115
Factorsaffectingprinterperformance ............................................115
Controlpanelmessagetypes .......................................................116
Statusmessages ..............................................................116
Warningmessages.............................................................116
Errormessages................................................................116
Criticalerrormessages.........................................................116
Controlpanelmessages............................................................117
Paperjams........................................................................138
Paperjamrecovery ............................................................138
Commoncausesofpaperjams .....................................................140
Clearingpaperjams................................................................142
JaminTray1orTray2.........................................................142
JaminTray3orTray4.........................................................145
Jamsinthetopcover...........................................................151
Jaminpaperinputpathorpaperpath............................................155
Jaminduplexpath.............................................................158
Paperhandlingproblems...........................................................161
Printerresponseproblems..........................................................167
Printercontrolpanelproblems ......................................................171
Colorprintingproblems.............................................................172
Incorrectprinteroutput .............................................................174
Guidelinesforprintingwithdifferentfonts.........................................175
Softwareapplicationproblems ......................................................176
Printqualitytroubleshooting ........................................................177
Printqualityproblemsassociatedwithpaper......................................177
Overheadtransparencydefects .................................................177
Printqualityproblemsassociatedwiththeenvironment............................178
Printqualityproblemsassociatedwithjams ......................................178
Printqualitytroubleshootingpages ..............................................178
Appendix A Working with memory and print server cards
Printermemory....................................................................181
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