Service mode functions
Service menu
Use the control-panel Service menu to troubleshoot device problems.
Service menu settings
The Service menu is used to calibrate, restore factory default settings, and clean the print paper path.
The following Service menu items are available:
●
Restore defaults — used to reset all customer-accessible menu settings back to the factory default
settings (except language) using the control panel or software
NOTE: This service menu item does not reset factory-settable settings, including formatter
number, page counts, factory paper settings, language, and so on.
●
PowerSave — used to configure the amount of idle time before the engine enters sleep mode
●
Cleaning mode — used to remove dust and toner from the print paper path
Restore the factory-set defaults
1. Press OK to open the menus.
2. Use the Left arrow
or the Right arrow button to select Service, and then press OK.
3. Use the Left arrow
or the Right arrow button to select Restore defaults, and then press
OK.
The product automatically restarts.
Secondary service menu
Use the secondary service menu to print service-related reports and to run special tests. Customers do
not have access to this menu.
Open the secondary service menu
1. Ensure the product is in the Ready state.
2. Press OK to open the menus.
3. Simultaneously press Left arrow
and OK to open the secondary service menu.
4. Press the Left arrow
and the Right arrow to navigate through the menu.
Secondary service menu structure
Table 7-8 2ndary Service menu
Menu item Sub-menu item Description
Service Reports Cont. Self-Test Print a continuous configuration page.
Error report Print an error report.
222 Chapter 7 Problem solve ENWW
To Next Page
Loading...