●
System-tray icon alert
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E-mail alert
Through HP ToolboxFX, the appropriate person can be alerted when the HP Color LaserJet CP2020
Series printer needs attention. To see a list of the events that generate alerts in HP ToolboxFX, see
Set
up Status Alerts on page 44.
For status alerts, a group of errors or a group of print-cartridge warnings can be selected, but not specific
items within those groups. To configure alerts, use the Set up Status Alerts screen in the Alerts folder
in HP ToolboxFX.
HP product pop-up alert messages
Pop-up alert messages give instant notification when an error or print-cartridge warning occurs in the
product. An error, such as a “jam,” halts product operation and requires correction before the product
continues operation. The alert condition can be corrected at any time. Alerts are sent only to the specific
computer that prints to the product. This feature is provided through HP ToolboxFX and is turned on by
default.
Figure 2-3 HP product alert – Load Paper pop-up message
System-tray icon alert
The system-tray icon feature shows information about all of the current alert conditions for the product.
An HP Device Alert icon appears in the Microsoft Windows system tray when an alert condition occurs.
This feature is turned on by default.
E-mail alert
E-mail alert messages notify up to two users when a specific alert condition occurs in the product. The
alert condition can be a specific error alert or print-cartridge warning. This feature can be used to alert
34 Chapter 2 Software description ENWW
Software Description
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