Printing can continue from a different tray.
Recommended action
1. Open the tray and remove paper until the tray filled indicators can be seen. The overfilled condition is
sensed by the stack surface sensor when the tray is first closed. If the stack surface sensor does not
move down (because the tray is too full), the Overfilled message displays on the control panel, and the
tray is not be available for printing.
2. Try printing from the affected tray.
3. If the error persists after removing paper from the tray, the following parts might need to be replaced:
●
Paper pickup assembly
●
DC controller (DCC) PCA
4. On-site technician: perform a manual sensor test for SR24 tray2 paper surface sensor.
●
This test requires a service technician to actuate the tray closed lever, which releases the sensor
arms for the paper surface sensors.
●
If the Overfilled message first appeared after replacing a paper pickup assembly, check the J58
connection to the assembly – a loose or missing connection will cause this error.
●
If the Overfilled message first appeared after replacing a DC controller PCA, check the connector
at J115 on the PCA.
Paperless Mode
Description
This is a test mode used in manufacturing and should not be seen on a normally operating product.
Recommended action
No Action necessary.
Paused. Press to Resume
Description
This message displays when the product is paused and shows the job queue. The product is paused, and
there are no error messages pending at the display. The I/O continues receiving data until memory is full.
ENWW Tools for troubleshooting 407
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