Send-fax messages
Table 2-68 Send-fax messages
Message Error No. Description Action
Cancelled 0 Someone cancelled the fax at the
product control panel.
None.
Success n/a The fax was sent successfully. None.
Fail Busy 0 The receiving fax machine is busy. The fax will be retired
automatically (if configured),
otherwise try resending fax later.
No Answer 0 or 17 The receiving fax machine is not
answering the call, or a person
answered the call.
The receiving fax machine might
be disconnected or turned off;
contact the receiver to check the
machine. Try resending.
No Dial 0 No dial tone is detected when
sending the fax.
Verify the phone line is active; set
the sending fax to "not" to detect a
dial tone.
Failed Any The fax might be corrupted or not
sent.
Try resending fax.
Failed 0 Incompatible page width, or page
had too many bad lines.
Try resending fax; if the error
persists, contact service.
Failed 17 or 36 Lost telephone connection
between sender and receiver. The
issue might be due to voice calls
interrupting the fax, or a person
answering the call.
Try resending the fax.
Failed or Communication Error Any besides 17 or 36 General communications issue
where the fax transmission was
interrupted or did not proceed as
expected.
Try resending fax; if the error
persists, contact support.
Space Fail 0 Unable to read or write the fax
image file to disk; could be corrupt
product disk or no space available
on the product's disk.
Try resending fax; if the error
persists, contact support.
Memory Error 0 Out of memory on product. If the error persists, delete items
from the product memory, such as
stored jobs or saved faxes.
Power Failure 0 A power failure occurred on the
sending fax product during the fax
transmission.
Try resending the fax.
520 Chapter 2 Solve problems ENWW
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