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HP Color LaserJet Professional CP5220 - Page 236

HP Color LaserJet Professional CP5220
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Control-panel message Status alert Description Recommended action
59.X Error
Turn off then on
The product has experienced a
problem with one of the motors.
59.3 Fuser motor startup
error
59.4 Fuser motor rotation
error
1. Reconnect the connector
(J516) on the fuser motor
and the connector (J81) on
the DC controller PCA.
2. Run the fuser motor drive
test in the actuator drive
mode to verify that the fuser
motor is functioning
correctly. If it is not, replace
the fuser motor unit.
59.X Error
Turn off then on
Image drum motor startup or
rotation error-black.
59.50 Image drum motor
startup error-black
59.60 Image drum motor
rotation error-black
1. Reconnect the connector
(J517) on the ITB motor and
the connector (J81) on the
DC controller PCA.
2. Run the drum motor drive
test in the actuator drive
mode to verify that the ITB
motor is functioning
correctly. If it is not, replace
the ITB motor unit.
59.X Error
Turn off then on
Image drum motor startup or
rotation error-cyan, magenta, or
yellow.
59.51 Image drum motor
startup error-cyan
59.52 Image drum motor
startup error-magenta
59.53 Image drum motor
startup error-yellow
59.61 Image drum motor
rotation error-cyan
59.62 Image drum motor
rotation error-magenta
59.63 Image drum motor
rotation error-yellow
1. Reconnect the connector
(J515) on the drum motor
and the connector (J81) on
the DC controller PCA.
2. Run the drum motor drive
test in the actuator drive
mode to verify that the drum
motor is functioning
correctly. If it is not, replace
the drum motor unit.
59.X Error
Turn off then on
Black developer motor startup or
rotation error.
59.70 Black developer
motor startup error
59.80 Black developer
motor rotation error
1. Reconnect the connector
(J517) on the ITB motor and
the connector (J81) on the
DC controller PCA.
2. Run the ITB motor drive test
in the actuator drive mode to
verify that the ITB motor is
functioning correctly. If it is
not, replace the ITB motor
unit.
224 Chapter 3 Solve problems ENWW

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