HP Color LaserJet Professional CP5220 - Page 237

Control-panel message Status alert Description Recommended action
59.X Error
Turn off then on
Developing motor abnormal
rotation or start-up.
●
59.70 Black developer
motor startup error
●
59.71 Cyan developer
motor startup error
●
59.72 Magenta developer
motor startup error
●
59.73 Yellow developer
motor startup error
●
59.80 Black developer
motor rotation error
●
59.81 Cyan developer
motor rotation error
●
59.82 Magenta developer
motor rotation error
●
59.83 Yellow developer
motor rotation error
1. Reconnect the connector
(J514) on the developing
motor and the connector
(J81) on the DC controller
PCA.
2. Run the developing motor
drive test in the actuator
drive mode to verify that the
developing motor is
functioning correctly. If it is
not functioning correctly,
replace the developing
motor unit.
59.X Error
Turn off then on
ITB motor start error or rotation
error.
●
59.9 ITB motor start error
●
59.A0 ITB motor rotation
error
1. Reconnect the connector
(J517) on the ITB motor and
the connector (J81) on the
DC controller PCA.
2. Run the ITB motor drive test
in the actuator drive mode to
verify that the ITB motor is
functioning correctly. If it is
not functioning correctly,
replace the ITB motor unit.
<Color> in wrong position A print cartridge is installed in the
incorrect slot.
Be sure that each print cartridge
is in the correct slot. From front to
back, the print cartridges are
installed in this order: black,
cyan, magenta, yellow.
<Supply> Very Low The System Setup menu item At
Very Low is set to Continue.
You can continue printing until
you notice a decrease in print
quality. Actual cartridge life
remaining may vary.
Once an HP supply has reached
“very low”, HP’s premium
Protection Warranty on that
supply has ended.
Device error
Press [OK]
An internal error occurred. Press the OK button to resume
the job.
ENWW Tools for troubleshooting 225