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Backup and recovery 8–3

Recovering information using a Windows Vista operating system DVD (purchased separately)

If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system DVD to

reboot the computer and repair the operating system. Make sure that your most recent backup (stored on discs or on

an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to

http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the

DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet

included with the computer.

CAUTION: Using a Windows Vista operating system DVD will completely erase hard drive contents and reformat the hard

drive. All files you have created and any software installed on the computer will be permanently removed. When reformatting is

complete, the recovery process will help you restore the operating system, as well as drivers, software, and utilities.

To initiate recovery using a Windows Vista operating system DVD, follow these steps:

✎

This process will take several minutes.

1. If possible, back up all personal files.

2. Restart the computer, and then insert the Windows Vista operating system DVD into the optical drive before

the Windows operating system loads.

3. When prompted, press any keyboard key.

4. Follow the on-screen instructions.

5. Click Next.

6. Select Repair your computer.

7. Follow the on-screen instructions.

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