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Webcam

Problems with the webcam can come from different sources. The problem may come from webcam

drivers or the software that's trying to use the webcam may have a problem. Before contacting HP:

● Download the latest drivers for your monitor model.

● Search the HP website for known webcam issues, program updates, and support articles.

Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community

forums of IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to

http://www.hp.com/support.

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call

technical support. Have the following information available when you call:

●

Monitor model number

●

Monitor serial number

● Purchase date on invoice

●

Conditions under which the problem occurred

●

Error messages received

●

Hardware configuration

●

Name and version of the hardware and software you are using

ENWW Webcam 33

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