HP Compaq nc4200 - Page 4

iv Getting Started
Contents
Use the Notebook Safely . . . . . . . . . . . . . . . . . . . . . . 3–8
Turn Off the Notebook Properly . . . . . . . . . . . . . . . . 3–9
Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . 3–10
Access the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
4 Component ID
Keyboard Components. . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Front Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Rear Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Left-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Right-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Bottom Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
A Troubleshooting
Quick Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Power Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Can the Notebook Not Be Turned On? . . . . . . . . . . . A–3
Is the Notebook Screen Blank? . . . . . . . . . . . . . . . . . A–4
Is Software Functioning Abnormally? . . . . . . . . . . . A–5
Is the Notebook Unresponsive?. . . . . . . . . . . . . . . . . A–6
Is the Notebook Overheating? . . . . . . . . . . . . . . . . . . A–6
Is an External Device Not Working?. . . . . . . . . . . . . A–7
Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . A–8
Contact Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . A–9
Preparing to Call Customer Care. . . . . . . . . . . . . . . . A–9
Contacting Customer Care by E-mail
or Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–10
Taking the Notebook to a Service Partner. . . . . . . . A–10
B System Restore
Safeguarding Your Data. . . . . . . . . . . . . . . . . . . . . . . . . . B–2
Altiris Local Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2
Setting System Restore Points . . . . . . . . . . . . . . . . . . . . . B–3