4
Troubleshooting
Troubleshooting Your Notebook
This chapter contains solutions to many types of problems you
might have with your notebook. Try the solutions one at a time, in
the order in which they are presented.
Here are some other sources of information for troubleshooting:
■ For a more complete list of troubleshooting suggestions, see
the “Troubleshooting” chapter in the Reference Guide on the
Documentation CD included with your notebook.
■ Use the Windows troubleshooters. Select Start > Help and
Support.
■ Select the question mark One-Touch key located at the top of
the keyboard.
■ See the Microsoft Windows manual shipped with the
notebook.
■ Refer to the Worldwide Telephone Numbers booklet to
contact a Customer Care Center for help and support.
Display Problems
If the Notebook Is On, But the Screen Is Blank
■ Move the mouse or tap the TouchPad. This will wake the
display if it is in Display-off mode.
■ If the notebook is cold, allow it to warm up.
Startup Guide 4–1
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