HP Compaq Presario,Presario C300

2–26 Maintenance and Service Guide
Troubleshooting
Flowchart 2.16—No Audio, Part 2
YN
Continued from
“Flowchart
2.15—No Audio,
Part 1.”
Reload
audio drivers.
Audio
driver in OS
configured?
Audio?
Y
Y
YN
N
N
Correct
drivers for
application?
Connect to
external
speaker.
Load drivers and
set configuration
in OS.
Audio? Done
Replace audio
board and
speaker
connections
in computer
(if applicable).
Replace the following components
individually, retesting after each
replacement:
■ Internal speakers
■ Audio board (if applicable)