Table of contents
1 Safety precautions ........................................................................................................................................ 1
General safety guidelines ...................................................................................................................................... 1
Electrical shock hazard .......................................................................................................................................... 1
Heat hazard ............................................................................................................................................................ 2
Fire hazard ............................................................................................................................................................. 2
Mechanical hazard ................................................................................................................................................. 2
Heavy substrate hazard ......................................................................................................................................... 3
Ink handling ........................................................................................................................................................... 3
Warnings and cautions .......................................................................................................................................... 3
Warning labels ....................................................................................................................................................... 3
2 Printer status ................................................................................................................................................ 5
Check printer status ............................................................................................................................................... 5
Check the status of the ink system ....................................................................................................................... 5
Check the status of the ink cartridges ................................................................................................................... 6
Check the status of a printhead ............................................................................................................................ 6
Check the file system ............................................................................................................................................. 7
Printer alerts .......................................................................................................................................................... 7
3 Firmware update ........................................................................................................................................... 9
4 Hardware maintenance ................................................................................................................................ 11
Ink system tips ..................................................................................................................................................... 11
Align the printheads ............................................................................................................................................ 11
Check substrate porosity ..................................................................................................................................... 12
Clean the electrical connections on a printhead ................................................................................................. 13
Clean the exterior of the printer .......................................................................................................................... 16
Clean the platen ................................................................................................................................................... 17
Clean (recover) the printheads ............................................................................................................................ 19
Clean the substrate-advance sensor window ..................................................................................................... 19
Clean and lubricate the carriage rail ................................................................................................................... 20
Maintain the ink cartridges .................................................................................................................................. 22
Move or store the printer .................................................................................................................................... 22
Replace an ink cartridge ...................................................................................................................................... 23
ENWW iii
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