Replace the ink maintenance kit ......................................................................................................................... 27
Replace a printhead ............................................................................................................................................. 30
Replace the printhead cleaning kit ..................................................................................................................... 35
Service maintenance ........................................................................................................................................... 39
5 Substrate settings ....................................................................................................................................... 41
Download media presets ..................................................................................................................................... 41
Add a new substrate ............................................................................................................................................ 41
Faster printing ..................................................................................................................................................... 51
Color calibration .................................................................................................................................................. 51
Color profiles ....................................................................................................................................................... 52
Color reproduction tricks ..................................................................................................................................... 52
6 Troubleshoot print-quality issues ................................................................................................................ 53
General printing advice ........................................................................................................................................ 53
Use the printhead status plot .............................................................................................................................. 53
Graininess ............................................................................................................................................................ 54
Horizontal banding .............................................................................................................................................. 55
Vertical banding ................................................................................................................................................... 57
The print is deformed into a curved shape ......................................................................................................... 57
Misaligned colors ................................................................................................................................................. 58
Color intensity varies ........................................................................................................................................... 58
Lack of sharpness ................................................................................................................................................ 59
Black areas look hazy .......................................................................................................................................... 59
Ink smears ............................................................................................................................................................ 59
Subtle stains or uneven appearance ................................................................................................................... 59
The ink smudges when touched, or looks oily .................................................................................................... 60
The dimensions of the print are wrong ............................................................................................................... 60
Tiling issues ......................................................................................................................................................... 60
7 Troubleshoot substrate issues ..................................................................................................................... 63
The substrate cannot be loaded successfully .................................................................................................... 63
The substrate is mispositioned ........................................................................................................................... 63
The substrate has jammed .................................................................................................................................. 64
The substrate is deformed or wrinkled ............................................................................................................... 66
The substrate has shrunk or expanded .............................................................................................................. 66
The substrate has bow deformation ................................................................................................................... 67
The automatic cutter does not work ................................................................................................................... 68
Take-up reel substrate jam ................................................................................................................................. 68
Take-up reel does not wind ................................................................................................................................. 68
8 Troubleshoot ink-system issues ................................................................................................................... 71
Ink maintenance kit needs to be installed .......................................................................................................... 71
iv ENWW
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