HP DesignJet Series - Page 18

2-6
System Error Codes
HP Designjet Ultra Low End Printer Service Manual
System Error: 37:01
Problem
Description:
Automatic roll motor shutdown.
Corrective Action: Try the following:
 If this error code was caused by a paper jam, unplug the power cable
from the printer and clear the blockage. Plug in the power cable again
and check if the Error Code has disappeared.
 If there is no paper jam or if recovering the paper jam does not resolve
the problem, then replace the Automatic Roll System (the error could be
caused by anything that stalls the motor).
System Error: 37:10
Problem
Description:
Automatic roll home position error.
Corrective Action: Replace the Automatic Roll System (the error could be caused by anything
that causes the home position not to be detected or not to be the correct one
- electrical sensors, internal mechanical problems, etc.).
System Error: 42:10
Problem
Description:
Carriage Motor failure (short-circuit).
Corrective Action: Replace the Carriage Motor Assembly ⇒ Page 7-29.