2-18
System Error Codes
HP Designjet Ultra Low End Printer Service Manual
replace the faulty Printhead of the color where the defects were 
noticeable.
 If the Error Code continues, replace the Carriage Assembly ⇒ Page 7-35.
System Error: 95:00
Problem 
Description:
Printhead Alignment Failure - Printhead Alignment cancelled.
Corrective Action: Try the following:
 Clean the printhead indicated by the printer.
 If the error code continues, replace the faulty printhead.
System Error: 95:02
Problem 
Description:
Printhead Alignment Failure - Printhead Alignment cancelled.
Corrective Action: Try the following:
 Unplug the power cable from the printer and wait a few seconds. Plug in 
the power cable again and try the Printhead Alignment again.
 If this error code appears again, check the Printhead Alignment print:
– If the Printhead Alignment was printed correctly without any print 
defects, then check that the media is moving freely (backwards and 
forwards) while the printer is scanning it.
– If the Printhead Alignment was printed incorrectly, with some print 
defects, replace the faulty Printhead of the color where the defects were 
noticeable.
System Error: 95:04
Problem 
Description:
 Firmware Error (
during Printhead Alignment).
Corrective Action: Upgrade the printer to the latest firmware release.