HP Designjet T1100 Series - Page 77

System Error Codes
2-17 HP Designjet T Series — Service Manual
4 If the diagnostic test does not find any problem, install new cartridges in the
printer and try purging the Ink Supply Tubes again. It could be that one of
the cartridges is defective.
5 If the problem persists, replace the Ink Supply Tubes. See Ink Supply Tubes
(T1100/T1100ps/T610) on page 6-191 or Ink Supply Tubes (T1120/T1120ps/
T620) on page 6-197.
System Error: 31:02
Problem
Description:
An error has been detected with the cutter.
Corrective Action: Try the following:
1 Switch the Power OFF from the back of the Printer and disconnect the Power
cord. Reconnect the power cord and power On the Printer.
2 Check the Cutter Assembly for blockage or any other obvious problems.
3 Replace the Cutter Assembly. See Cutter Assembly on page 6-42.
System Error: 31:03
Problem
Description:
Paper is loaded. While testing the cutter, paper should not be loaded.
Corrective Action: Try the following:
1 Switch the Power OFF from the back of the Printer and disconnect the Power
cord.
2 Unload the media.
3 Reconnect the power cord and power On the Printer.
System Error: 41:03
Problem
Description:
Media-Axis Motor failure (likely due to friction or obstacles in the media
path).
Corrective Action: Try the following:
 Same as 41:YZ but after testing the issue is repeatable.
System Error: 41:YZ
Problem
Description:
Electrical fault or current limit in Media-Axis Motor.
Corrective Action: Try the following:
1 Switch the Power OFF from the back of the Printer and disconnect the Power
cord. Reconnect the power cord and power On the Printer.
2 Open the Window and check for any visible obstacles restricting the
movement of the Media Advance Roller. If there is a wrinkled mass of media
inside the paper path, lift the Pinch wheels (using Media Lever) and clear the
obstruction.
3 Perform the Paper Drive diagnostic test to troubleshoot the problem furthe.
See
2. Paper Drive on page 3-18.