Other potential parts
associated:
Bundle FFC, Main PCA
How to solve. Remote troubleshooting (call agent)
1. Switch the power off and disconnect the power cord. Reconnect the power cord and
power on the printer.
2. The call agent should arrange a service engineer visit to change the Bundle PCA and
follow steps below on Onsite Troubleshooting:
◦
Bundle Board CQ890-67022
3. If a different system error is displayed then the call agent should perform the applicable
troubleshooting procedure.
Onsite troubleshooting and solution (service engineer)
1. Remove covers and check that all the cables in the Bundle PCA and associated parts are
correctly connected, and that none of them is damaged. If any cable is disconnected then
reconnect it, and power on the printer again to check whether the system error has
disappeared. Important note: If any cable is damaged then order a Cable Service Kit:
◦
Cables Sk CQ890-67021
2. Replace the Bundle PCA, see
Bundle Board on page 297.
◦
Bundle Board CQ890-67022
3. Replace the Bundle FFC cable, see
Bundle Board FFC cable on page 299.
4. Replace the Main PCA (MPCA See Main PCA on page 205)
◦
Main PCA Basic: CQ891-67003
◦
Main PCA Pro: CQ890-67023
System error: 02:10
Problem description: Carriage PCA communication failure
44 Chapter 2 Troubleshooting ENWW
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