HP Designjet T120 - Page 51

System error: 01.1:10 (Equal to 1 long beep during startup sequence)
Problem description: Communication with Main PCA (MPCA) failed
Other potential parts
associated:
WiFi module, Trailing Cable, Bundle PCA FFC cable, cables kit
How to solve. Follow
this procedure:
Remote troubleshooting (call agent)
1. This error never appears in the Front Panel, its only logged into the Error History and is
equivalent to 1 long beep during printer startup. It happens when the MPCA
communication fails.
2. To troubleshoot this error, see
The Front Panel is blank (the printer does not start)
on page 36.
3. If a service engineer visit should be arranged to replace the Main PCA, take into account
the model of the printer (the Main PCA is different for Pro and Basic models).
Onsite troubleshooting and solution (service engineer)
1. Remove covers and check that all the cables in the MPCA are correctly connected, and
that none of them are damaged. If any cable is disconnected then reconnect it, and
power on the printer again to check if the error message has disappeared. Important
note: If any cable is damaged replace the cable:
◦
Cables Sk  CQ890-67021
2. Replace Main PCA (MPCA), see
Main PCA on page 205).
◦
Main PCA Basic: CQ891-67003
◦
Main PCA Pro: CQ890-67023
NOTE: We recommend updating the printers firmware after this procedure. See
Update the firmware on page 97.
NOTE: If printer was connected to the Internet before repair, we recommend
performing Web Services Setup. See the user's guide.
System error: 01.1:19
Problem description: Incorrect Main PCA installed
Other potential parts
associated:
None
How to solve. Follow
this procedure:
Onsite troubleshooting and solution (service engineer)
1. This system error happens if a Main PCA Basic is assembled in a Pro printer. To solve the
issue, install the correct Main PCA Pro in the printer.
◦
Main PCA Basic: CQ891-67003
◦
Main PCA Pro: CQ890-67023
See
Main PCA on page 205 for the installation instructions.
System error: 01.3:10
Problem description: Bundle board communication failure
ENWW
System error codes
43