Hewlett-Packard Limited Warranty
HP product Limited Warranty Period
Printer 1 year
Software 90 days from the date of purchase by the customer
Printhead Replacement printheads are warranted for one year from the date of installation, as long as the
printhead is installed on or before the install-by date on the printhead. The original printhead that
came with the printer is warranted for one year from printer purchase, regardless of the install-by
date. The warranty for all printheads ends when 4000 ml of ink have been used.
Ink cartridge Until the HP ink is depleted or the “end of warranty” date printed on the cartridge is reached,
whichever occurs first. This warranty does not cover HP ink products that have been refilled,
remanufactured, refurbished, misused, or tampered with.
A. Extent of HP Limited Warranty
1. HP warrants to you, the end-user customer, that the HP hardware products, accessories, and supplies
specified above will be free from defects in materials and workmanship under normal usage during the
Limited Warranty Period specified above. The Limited Warranty Period starts on the date of purchase by
you. Your dated sales or delivery receipt, showing the date of purchase of the product, is your proof of
purchase date. You may be required to provide proof of purchase as a condition of receiving warranty
service.
2. For software products, HP’s Limited Warranty applies only to a failure to execute programming
instructions for the Limited Warranty Period specified above, due to defects in material and
workmanship, when properly installed and used on the device designated by HP. HP further warrants
that HP-owned standard software will substantially conform to specifications. HP does not warrant that
software will operate in hardware and software combinations selected by you, or meet requirements
specified by you.
3. HP does not warrant that the operation of any product will be uninterrupted or error-free.
4. HP’s Limited Warranty covers only those defects that arise as a result of normal use of the HP products,
and does not cover any other problems, including those that arise as a result of:
a. Improper or inadequate maintenance or calibration
b. Accessories, software, interfacing, paper, parts, ink or supplies not provided or supported by HP
c. Operation outside the product's specifications
d. Improper site preparation or maintenance
e. Unauthorized modification or misuse
Cosmetic damage, including but not limited to scratches or fingerprints, is not covered by HP’s Limited
Warranty.
ENWW A. Extent of HP Limited Warranty 1
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