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HP Designjet T2300 - eMultifunction Printer User Manual

HP Designjet T2300 - eMultifunction Printer
51 pages
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DESIGNJET T2300 eMFP series
Image-quality troubleshooting guide

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HP Designjet T2300 - eMultifunction Printer Specifications

General IconGeneral
Print TechnologyThermal Inkjet
Maximum Print Resolution2400 x 1200 dpi
Media Sizes SupportedA4, A3, A2, A1, A0
ModelT2300
Memory32 GB (virtual)
Hard drive160 GB
Copy resolutionUp to 600 x 600 dpi
Print Speed28 sec/page on A1/D
Scanner TypeCIS
Scan Resolution600 dpi
ConnectivityGigabit Ethernet (1000Base-T), Hi-Speed USB 2.0
Ink TypesDye-based (color), pigment-based (black)
Media sizes standardA4, A3, A2, A1
Media typesBond and coated paper (bond, coated, heavyweight coated), technical paper (natural tracing, vellum), film, photographic paper (satin, gloss, semi-gloss, matte)
Operating Systems SupportedWindows, macOS
Power Consumption120 watts (printing), 7 watts (sleep)
Number of Cartridges6 (cyan, magenta, yellow, matte black, gray, photo black)

Summary

Introduction

Most-Common Issues Resolution

Overview of common troubleshooting wizards and specific print quality problems covered.

Troubleshooting Print Quality Issues

General Advice

Recommendations for achieving optimal print performance, including supplies, paper type, settings, and environment.

Horizontal Lines (Banding)

Solutions for horizontal lines or banding in the printed image, focusing on paper type and print settings.

Thick, Thin, or Missing Lines

Addresses issues with line thickness, missing lines, or lines appearing too thick due to print settings or resolution.

Stepped or Jagged Lines

Explains how to resolve stepped or jagged lines in print output, potentially related to image data or settings.

Double Lines or Wrong Colors

Troubleshooting for lines printing double or with incorrect colors, or blocks with wrong colors.

Discontinuous Lines

Solutions for lines that appear broken or discontinuous in the printed output.

Blurred Lines

Tips for fixing blurred or fuzzy lines, often related to humidity, paper type, or print quality settings.

Inaccurate Line Lengths

Methods to improve the accuracy of line lengths in prints, focusing on media, print quality, and environment.

Blurry or Grainy Image

Addresses overall image blurriness or graininess, checking paper type, print side, and quality settings.

Paper Not Flat

Solutions for image defects caused by paper not lying flat, often seen with thin, saturated paper.

Scuffed or Scratched Print

Guidance on preventing scuffs and scratches on prints, especially on coated or glossy paper.

Ink Marks on Paper

Troubleshooting for ink marks and smears on paper, particularly horizontal smears on coated paper.

Black Ink Smudging

Addresses black ink coming off the print when touched, often related to matte ink on glossy paper.

Stepped or Unsharp Edges

Solutions for object edges that appear stepped or lack sharpness, adjusting print quality settings.

Darker Edges

Steps to correct object edges that appear darker than expected, by adjusting print quality.

Horizontal Lines at Print End

Deals with thin horizontal lines appearing at the trailing edge of cut sheet prints.

Vertical Lines of Different Colors

Solutions for vertical bands of different colors in the print, related to paper type and print quality.

White Spots on Print

Addresses white spots caused by dust, fibers, or loose coating, with cleaning and protection tips.

Inaccurate Colors

Steps to fix colors not matching expectations, checking paper type, color calibration, and settings.

Fading Colors

Information on preventing colors from fading, especially on photo paper, suggesting lamination.

Incomplete Image (Clipped Bottom)

Troubleshooting for images that are incomplete or clipped at the bottom, checking data transmission and timeouts.

Clipped Image

Solutions for image clipping due to printable area discrepancies, margins, or software limitations.

Missing Objects

Tips for preventing objects from missing in the printed output, related to data quantity or workflows.

PDF Clipping or Missing Objects

Addresses clipping or missing objects in PDF files, recommending software upgrades.

Image Diagnostics Print

Explains how to print and interpret the Image Diagnostics Print for printhead performance checks.

Persistent Problems

Further steps to take if print quality problems persist after initial troubleshooting.

Troubleshooting Scan Quality Issues

Random Vertical Lines

Solutions for vertical streaks or lines caused by dust or scanner miscalibration.

Wrinkles or Folds

How to handle scanned images with visible wrinkles or folds from the original.

Line Discontinuities

Addresses issues where straight lines appear with gaps or small steps during scanning.

Grain in Area Fills

Solutions for grain appearing in scanned area fills, especially on plain paper.

Small Color Differences Between CIS Modules

How to identify and address slight color variations at the junctions of CIS modules.

Light Vertical Lines at CIS Intersection

Solutions for light vertical bands appearing at CIS module intersections, especially with light uniform areas.

Variable Line Thickness or Missing Lines

Troubleshooting for variations in line thickness or missing lines in scanned CAD plots or thin lines.

Inaccurately Reproduced Colors

Guidance for achieving accurate color matching between originals and scanned images.

Color Fringing

Explains color fringing caused by paper advance or miscalibration, especially with text on white backgrounds.

Clipping in Dark or Light Areas

Solutions for loss of detail in dark or light areas of scanned images or copies.

Flare from Glossy Originals

How to avoid flare in scanned images when scanning very glossy or reflective originals.

Vertical Red/Green Bands

Addresses vertical red and green bands on white or black backgrounds due to calibration issues.

Stop-Start Effect

How to mitigate defects in scanned images caused by the scanner stopping and restarting during operation.

Vibration

Solutions for scanned image issues caused by vibration, often due to improper placement or lid closure.

Horizontal Periodical Banding

Troubleshooting for horizontal bands appearing periodically in scanned images, related to the pressure roll.

Defocus, Blurring, Fading Colors

Solutions for blurred images and faded colors, often caused by scanner lid issues or original condition.

Incorrect Paper Advance or Skew

Addresses problems with originals skewing or developing wrinkles during scanning.

Vertical Black Band (20 cm)

How to diagnose and resolve a black vertical band caused by a failing CIS module.

Scanner Damages Originals

Information on potential vertical scratches on originals due to high pressure during scanning.

Completely Wrong Colors

Troubleshooting for scanned images with drastically incorrect colors due to failing LEDs or calibration.

Vertical Distortion

Solutions for vertical distortion in scanned images, related to scanner lid sensor or original advance.

Object Replication (Ghosting)

How to address image defects like ghosting or object replication in scanned images.

Clipping or Incorrect Scale Factor

Guidance on scaling settings for copies/prints to avoid clipping or maintain scale accuracy.

Incorrect Edge Detection

How to improve edge detection accuracy, especially when scanning translucent or plain paper.

Skewed Scanned Image

Solutions for scanned images that are skewed, including de-skew algorithm settings.

Scanner Maintenance

Clean Scanner Glass Plate

Step-by-step instructions for cleaning the scanner's glass plate to maintain image quality.

Calibrate Scanner

Procedures for recalibrating the scanner to correct image defects and environmental changes.

The Scanner Diagnostic Plot

Prepare for Diagnostic Plot

Instructions on preparing the printer and paper to print the diagnostic sheet for analysis.

Visual Check of Diagnostic Plot

Guidance on visually inspecting the printed diagnostic plot for common defects and their patterns.

Scan or Copy Diagnostic Plot

Options and settings for evaluating the diagnostic plot by scanning or copying it.

Monitor Calibration

Procedure for adjusting monitor brightness and contrast for accurate evaluation of the diagnostic plot.

Save Diagnostic Plot

Recommendations for saving the diagnostic plot for future reference or support.

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