HP Designjet T2300 Service Manual

Table of contents
1 Troubleshooting
Using the Touch Control Panel ............................................................................................................ 1
Troubleshooting tree ............................................................................................................................ 3
Paper-handling troubleshooting ........................................................................................................... 9
Ink-supplies troubleshooting ................................................................................................................. 9
Connectivity troubleshooting .............................................................................................................. 27
2 System Error Codes
Introduction ......................................................................................................................................... 32
Product logs ....................................................................................................................................... 33
What to do if the Touch Control Panel is blank .................................................................................. 33
Continuable and Non-Continuable Error Codes ................................................................................. 35
System Error Code Brief Descriptions ................................................................................................ 35
System Error Codes—Full Descriptions ............................................................................................. 38
Appendix A: How to troubleshoot SE 79:04 ....................................................................................... 59
Appendix B: Updating firmware in diagnostics boot mode ................................................................. 70
Appendix C: Obtaining the product log and the diagnostics package ................................................ 71
Appendix D: How to check the display list memory for an HP-GL/2 job ............................................. 73
3 Diagnostics Menu
Introduction ......................................................................................................................................... 75
Diagnostic Tests and Utilities ............................................................................................................. 76
4 Service Menu
Introduction ....................................................................................................................................... 113
Service Utilities ................................................................................................................................. 113
Service Calibrations ......................................................................................................................... 148
5 Parts and Diagrams
Introduction ....................................................................................................................................... 169
Product Support ............................................................................................................................... 170
Center Covers (Front 1 of 2) ............................................................................................................ 171
Center Covers (Front 2 of 2) ............................................................................................................ 172
Roll Covers ....................................................................................................................................... 173
Center Covers (Rear) ....................................................................................................................... 174
Right Cover ...................................................................................................................................... 175
ENWW vii

HP Designjet T2300 Specifications

General

Coated paper	Yes
Maximum scan size	914 x 2378 mm
Storage temperature (T-T)	-25 - 55 °C
Operating temperature (T-T)	5 - 40 °C
Storage relative humidity (H-H)	0 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Printing colors	Cyan, Magenta, Matte black, Photo black, Yellow
Maximum resolution	2400 x 1200 DPI
Print head nozzles	1056
Number of print cartridges	6
Storage media	HDD
Built-in processor	Intel® Pentium® M
Internal storage capacity	160 GB
USB connector	USB Type-A
USB 2.0 ports quantity	1
Scan file formats	TIFF
Hardware scan resolution	600 x 600 DPI
Copier resize	25 - 400 %
Maximum number of copies	99 copies
Sustainability certificates	ENERGY STAR
Package weight	135 g
Media thickness	0.8 mm
Maximum print size	A0 (841 x 1189 mm)
Maximum roll length	91 m m
Maximum roll diameter	135 mm
Recommended media weight	60 - 328 g/m²
ISO A-series sizes (A0...A9)	A0, A1, A2, A3, A4
Power consumption (standby)	41 W
Power consumption (typical)	120 W

Weight and Dimensions

Dimensions (WxDxH)	1771 x 1010 x 1124 mm