Code Recovery action Response
00 Replace
Possible for customer to perform action
01 Reseat/Reconnect/Clean/Adjust (manually)
02 Calibrate/Adjust (using Automatic Process)
03 Power OFF and Restart the printer
04 Update System Firmware
05 Upgrade Driver or Computer Software
06 Add Accessory
07 Escalate
08 Send Plot Again
09 Wrong Part Installed
10 Replace
HP qualified personnel assistance required
11 Reseat/Reconnect/Clean/Adjust (manually)
12 Calibrate/Adjust (using Automatic Process)
13 Power OFF
14 Update System Firmware
15 Upgrade Driver or Computer Software
16 Add Accessory
17 Escalate
18 Send Plot Again
19 Wrong Part Installed
Continuable and non-continuable error codes
Some of the Error Codes are continuable, which means you can press OK on the front-panel and
continue working with the printer. Non-Continuable Error Codes do not allow you to continue working
with the printer, in this case power the printer OFF and ON again and see if the System Error
disappears. If the Error Code reappears, then the printer requires an on-site visit in order to resolve the
problem.
NOTE: If the solution calls for a replacement part, replace one component at a time and check if the
error has been cleared before replacing another component. Using this procedure you will be able to
determine exactly which component has failed.
SE 01.0:10
Cause: Main PCA hardware failure
ENWW
Continuable and non-continuable error codes
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