HP DesignJet T770 Series - Page 7

Edges of objects are darker than expected ...................................................................................... 164
Horizontal lines at the end of a cut sheet print ................................................................................. 164
Vertical lines of different colors ........................................................................................................ 165
White spots on the print .................................................................................................................... 165
Colors are inaccurate ....................................................................................................................... 165
Colors are fading .............................................................................................................................. 166
The image is incomplete (clipped at the bottom) .............................................................................. 166
The image is clipped ........................................................................................................................ 166
Some objects are missing from the printed image ........................................................................... 167
A PDF file is clipped or objects are missing ..................................................................................... 167
The Image Diagnostics Print ............................................................................................................ 168
If you still have a problem ................................................................................................................. 170
17 Troubleshooting ink cartridge and printhead issues
Cannot insert an ink cartridge .......................................................................................................... 172
Ink cartridge status messages .......................................................................................................... 172
Cannot insert a printhead ................................................................................................................. 172
The front-panel display recommends reseating or replacing a printhead ........................................ 172
Clean the printheads ........................................................................................................................ 173
Clean the printhead drop detector .................................................................................................... 173
Align the printheads .......................................................................................................................... 176
Printhead status messages .............................................................................................................. 178
18 Troubleshooting general printer issues
The printer will not start .................................................................................................................... 180
The printer does not print ................................................................................................................. 180
The printer seems slow .................................................................................................................... 181
Communication failures between computer and printer ................................................................... 181
Cannot access the HP Utility ............................................................................................................ 182
Cannot access the Embedded Web Server ..................................................................................... 182
Automatic file system check ............................................................................................................. 182
An AutoCAD 2000 memory allocation error ..................................................................................... 183
No output when printing from Microsoft Visio 2003 .......................................................................... 183
Unavailable driver features when printing from QuarkXpress ......................................................... 183
Printer alerts ..................................................................................................................................... 184
19 Front-panel error messages
20 HP Customer Care
Introduction ....................................................................................................................................... 188
HP Professional Services ................................................................................................................. 188
HP Instant Support ........................................................................................................................... 189
HP Proactive Support ....................................................................................................................... 189
Contact HP Support ......................................................................................................................... 190
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