HP Designjet T790 Series

Table 20-2 Numerical error codes (continued)
Error code Recommendation
61:08.1 Resend the job without password protection.
62, 62:04, 63 Update your printer's firmware. See
Update the firmware on page 138.
63:01 The printer has failed to get an IP address. Connect to another network or change the IPv4
configuration.
63:04, 64 Update your printer's firmware. See
Update the firmware on page 138.
64.1:01 The external hard disk has been removed while it was in use. Please reconnect it and restart
the printer.
64:04, 65, 65:04 Update your printer's firmware. See
Update the firmware on page 138.
66:08 The job cannot be printed on the paper type that is loaded.
67, 67:04 Update your printer's firmware. See
Update the firmware on page 138.
68:03 Restart the printer.
71.04 Out of memory. To avoid this, in the HP-GL/2 and HP RTL driver select the Advanced tab
and then Send job as a bitmap.
71:03 Restart the printer.
71:04 Update your printer's firmware. See
Update the firmware on page 138.
74:04, 74.1:04 The firmware upgrade has failed. Press OK and try again. See
Update the firmware
on page 138.
74.1 Try the firmware update again. Do not try to use your computer while the update is in
progress.
74.8:04 The firmware upgrade has failed. Your firmware file may be incorrect; try to download it
again. See
Update the firmware on page 138.
76:03 Restart the printer.
77:04, 78.1:04 Update your printer's firmware. See
Update the firmware on page 138.
78:08 Borderless printing not possible; setting ignored..
79:03 Restart the printer.
79:04, 79.1:04 Update your printer's firmware. See
Update the firmware on page 138.
81:01 Please follow the instructions on the front panel. You may be asked to run a test procedure and
write down a numeric code before contacting HP Support. See
Contact HP Support
on page 203.
81:03, 84:03 Restart the printer.
86:01 Please follow the instructions on the front panel. You may be asked to run a test procedure and
write down a numeric code before contacting HP Support. See
Contact HP Support
on page 203.
94, 94.1, 94:08 Restart color calibration. See
Color calibration on page 86.
94:02 Color calibration failed. Check that the paper type that is loaded corresponds to the paper
type that you have selected.
198 Chapter 20 Front-panel error messages ENWW