Actions for qualified HP personnel
The following table explains the YZ part of the system error code.
Code Action
10 Replace
11 Reseat/Reconnect/Clean/Adjust (manually)
12 Calibrate/Adjust (using automatic process)
13 Turn off the printer
14 Update firmware
15 Update software
16 Add accessory
17 Escalate
18 Send print again
19 Wrong part installed
20 Replacement recommended but not essential
ENWW System error codes in brief 109