HP Designjet T920

System error codes in full
This section describes each of the system error codes that may be encountered while using the printer and
suggests actions to solve the problem in each case.
IMPORTANT: Try only one recommended action at a time, in the order in which they appear in this manual,
and restart the printer after each action (unless the action was to restart the printer). If the error code no
longer appears, there is no need for any more corrective actions.
01.7:10 Communication errors between engine PCA and formatter
Call agent:
▲
Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the
power cord, and then turn on the printer.
Service engineer:
1. Replace the formatter.
2. If the problem persists, replace the Engine PCA. See Engine PCA on page 277.
01.0:10 Problem with the engine PCA
Call agent:
▲
Use the power switch at the rear to turn off the printer, then disconnect the power cord.
Reconnect the power cord, then turn on the printer.
Service engineer:
▲
Replace the engine PCA. See Engine PCA on page 277.
NOTE: If the 01.0:10 is not solved after replacing the engine PCA, or after replacing it a SE 02.1:10
code appears (carriage PCA), check the trailing cable to engine PCA connection; It's low probability, but
possible, that a wrong connection could cause the damage to the carriage PCA and / or engine PCA.
01.1:10 Error in the engine PCA
Call agent:
▲
Use the power switch at the rear to turn off the printer, then disconnect the power cord.
Reconnect the power cord, then turn on the printer.
Service engineer:
▲
Replace the engine PCA. See Engine PCA on page 277
NOTE: If the 01.1:10 is not solved after replacing the engine PCA, or after replacing it a SE 02.1:10
code appears (carriage PCA), check the trailing cable to engine PCA connection; It's low probability, but
possible, that a wrong connection could cause the damage to the carriage PCA and / or engine PCA.
110 Chapter 3 System error codes ENWW