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HP Designjet T920

HP Designjet T920
477 pages
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Service engineer:
1. Check the fans to see which is not rotating by checking for airflow coming from the ebox; place a hand
over the fan holes in the ebox underneath the printer to check for air coming from both fans.
2. Remove the E-Box (see Open the E-Box on page 267) open it, and check that the cable of the non-
functional cooling fan is correctly connected. Reconnect the power cord and power on the E-Box. Check
whether the fan is now rotating.
3. Replace the fan. See E-Box fan on page 271.
4. Check the Power connection from PSU to Formatter.
5. Replace the PSU. See Power supply unit on page 274.
03:10 Problem with the power supply unit
Call agent:
Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the
power cord, then turn on the printer.
Service engineer:
1. Check the cabling coming from the power supply to the Engine PCA.
2. Replace the PSU. See Power supply unit on page 274.
05.1:10 Problems with the formatter FAN
Call agent:
Use the power switch at the rear to turn off the printer, then disconnect the power cord.
Reconnect the power cord, then turn on the printer.
Service engineer:
Replace the formatter. See Formatter PCA on page 278.
05.4:10 BIOS data corrupted in formatter
Call agent:
Replace the formatter. See Formatter PCA on page 278.
05.5:10 BIOS should be updated (advisory)
Call agent:
Update the formatter BIOS.
112 Chapter 3 System error codes ENWW

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