HP Designjet T920

4. Replace the carriage PCA. See Carriage PCA on page 290.
5. Replace the engine PCA. See Engine PCA on page 277.
21.2:13 Failure moving service station
Call agent:
1. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Check the
Primer Tubes.
Reconnect the power cord, then turn on the printer.
2. Ensure that the service station path is clear. Remove any visible obstacles (screws, plastic parts, etc.)
restricting the movement of the service station.
3. If the carriage has stopped over the service station, on the left of the printer, check that the cutter is not
activated. The cutter may be blocking the carriage over the service station, preventing the service
station from moving correctly. The cutter is on the right side of the carriage.
4. Perform the service station diagnostic test to troubleshoot the problem further.
Service engineer:
▲
Replace the service station. See Service Station with Drop Detector on page 302.
21:13 Problem with the Service Station motor
Call agent:
1. Ensure that the service station path is clear. Remove any visible obstacles (screws, plastic parts, etc.)
restricting the movement of the service station.
2. If the carriage has stopped over the service station, on the left of the printer, check that the cutter is not
activated. The cutter may be blocking the carriage over the service station, preventing the service
station from moving correctly. The cutter is on the right side of the carriage.
3. Perform the service station diagnostic test to troubleshoot the problem further.
Service engineer:
1. Use the power switch at the rear to turn off the printer, then disconnect the power cord.
Reconnect the power cord, then turn on the printer.
2. Replace the service station. See Service Station with Drop Detector on page 302.
22.0:00 Service-station-side ink supply station error
Call agent:
1. Use the power switch at the rear to turn off the printer, then disconnect the power cord.
Reconnect the power cord, then turn on the printer.
2. Perform the ink delivery system diagnostic test to troubleshoot the problem further.
ENWW System error codes in full 119