HP Designjet T920

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n=3 stands for cyan
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n=4 stands for magenta
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n=5 stands for yellow
Call agent:
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If no SE 93.2.n:10 appears it means that the issue was fixed after the customer reseated the printhead.
93.1.n:10 Temperature error in first spitting test during in Printhead filling for
color n
n indicates the failing color:
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n=0 stands for photo black
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n=1 stands for gray
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n=2 stands for matte black
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n=3 stands for cyan
●
n=4 stands for magenta
●
n=5 stands for yellow
Call agent:
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During the tube filling, the first spitting test with the printhead failed the temperature check in color n.
If no SE 93.3.n:10 appears it means that the issue was fixed after the customer reseated the printhead.
93.2.n:10 Ink pressure error in second test during in Printhead filling for color n
n indicates the failing color:
●
n=0 stands for photo black
●
n=1 stands for gray
●
n=2 stands for matte black
●
n=3 stands for cyan
●
n=4 stands for magenta
●
n=5 stands for yellow
Call agent:
1. After the customer reseated the printhead, the printer failed in the second test of ink pressure for color
n. This means that color n in the printhead might not be filled with ink, or the tubes are leaking.
2. Run primer and Ink Delivery System tests, and troubleshoot accordingly.
3. If tests run successfully:
ENWW System error codes in full 141