a. Moisten tube septums with water.
b. Upgrade firmware.
c. Purge tubes again with new printhead and new supplies (60ml min per color).
93.3.n:10 Temperature error in second spitting test during in Printhead filling for
color n
n indicates the failing color:
●
n=0 stands for photo black
●
n=1 stands for gray
●
n=2 stands for matte black
●
n=3 stands for cyan
●
n=4 stands for magenta
●
n=5 stands for yellow
Call agent:
During the tube filling, after the customer reseated the printhead, the second spitting test with the printhead
failed the temperature check in color n. This means that color n in the printhead is not filled with ink.
1. Depending on the colors failing the test, troubleshoot according to:
a. If colors 0-1-2 are missing, issue might be due to Service Station Side Ink Supply Station. Run Ink
delivery System test.
b. If colors 3-4-5 are missing, issue might be due to Front Panel Side Ink Supply Station. Run Ink
delivery System test.
c. If colors 0-1-3-4 are missing, issue might be with upper primer. Run primer test.
d. If colors 2-5 are missing, issue might be due to lower primer. Run primer test.
e. Any other combination of colors might point to a printhead insertion problem.Run primer and Ink
Delivery System tests and troubleshoot accordingly.
2. If tests run successfully:
a. Moisten tube septums with water.
b. Upgrade firmware.
c. Purge tubes again with new printhead and supplies (60ml min per color).
142 Chapter 3 System error codes ENWW
To Next Page
Loading...
