1. tri-color cartridge problem icon 2. black cartridge problem icon
3. tri-color cartridge low-ink icon 4. black cartridge low-ink icon
5. cartridges OK icon 6. black indicator arrow
troubleshooting problems with the tri-color or black print cartridge
If the black arrow points to a print cartridge problem icon, the print cartridge is either missing,
improperly installed, defective, or is the wrong print cartridge for the printer. Perform the
following tasks to correct the problem:
problem solution
The print cartridge is
missing
Insert both the black and tri-color print
cartridges
Both print cartridges
are installed, but the
printer is not printing
1. Remove and
reinsert the print
cartridges.
2. If there is still a problem, verify that the
correct print cartridges are installed.
See
print cartridges for part numbers.
3. Replace the print cartridges if the
problem persists. See
replacing print
cartridges for directions.
solving problems with low ink
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