● out of paper
● will not feed paper
paper jam
Caution! Do not remove a paper jam by pulling paper from the front of the printer. Doing so
could damage the printer.
Follow each of these steps until the paper jam is cleared.
empty and reload the paper trays
1. Remove the paper from the In and Out trays.
If you are printing labels, verify that a label did not become detached from the
label sheet while passing through the printer.
2. Reload the In tray.
3. Press the Resume button.
if the paper jam is not removed, empty the duplexer
1. Turn off the printer.
2. Press the button on top of the
duplexer, then lower the duplexer door.
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