6
While You’re Printing
It takes a few moments for the printing to start, while the printer gets informa-
tion from the computer. Even after it’s started printing, the printer might 
pause occasionally to receive more information.
If you run out of paper before you’ve finished
The printer will prompt you to add more paper. Put the paper in the IN 
drawer, and then press the Resume   button on the front of the printer. 
If the paper jams in the printer
If the paper jams in the printer, you’ll usually be able to pull the paper out 
from either the IN drawer or the OUT tray. Then press the Resume   button 
on the front of the printer. The printer will turn off and then on again on its 
own. You’ll need to resend your job to the printer.
Sometimes the paper jams in the back of the printer. If you can’t reach the 
jammed paper, turn the knob on the rear access door at the back of the 
printer 1/4 turn counter clockwise and remove the door.
Pull the jammed paper out of the printer and then replace the door, making 
sure to lock the door by turning the knob clockwise to the locked position. 
Press the Resume   button on the front of the printer and resend your print 
job.
To lock
Remove rear
access door.
To unlock
What If
THE PRINTOUTS 
ARE SPLOTCHY 
AND UNEVEN
First check the print 
cartridges—they 
might be dirty or 
running out of ink. To 
find out how to clean 
or replace them, open 
the HP Toolbox (see 
page 11) and click 
the 
Printer Services
 
tab for cleaning or 
the 
How Do I?
 tab for 
replacing cartridges.
Y
OU CAN’T FIND 
THE JAMMED PAPER
If you can’t see the 
paper causing the 
jams, check to see 
if a label has come 
unglued from a label 
sheet while going 
through the printer.