2008 Hewlett-Packard Development Company, L.P.
Windows is a registered trademark of Microsoft Corporation.
www.hp.com/support
Troubleshooting
Problem: (Windows only) The Device Setup Has Failed To Complete screen displays.
Action: Unplug the product and plug it in again. Make sure that the printer is turned on. Check
all connections. Make sure the USB cable is plugged into the computer. Do not plug the USB
cable into a keyboard or a non-powered USB hub. Refer to Step 12.
Problem: (Windows only) The Microsoft Add Hardware screens display.
Action: Cancel all screens. Unplug the USB cable, and then insert the software CD. Refer to Steps
11 and 12.
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