Drivers ......................................................................................................................................... 79
Version control .............................................................................................................................. 80
ProLiant Support Packs ................................................................................................................... 80
Operating System Version Support .................................................................................................. 80
Firmware ...................................................................................................................................... 80
HP Smart Update Manager ............................................................................................................. 81
Change control and proactive notification ........................................................................................ 81
Care Pack .................................................................................................................................... 81
Troubleshooting .......................................................................................................................... 82
Troubleshooting resources ........................................................................................................................ 82
Pre-diagnostic steps ................................................................................................................................. 82
Important safety information ............................................................................................................ 82
Symptom information ..................................................................................................................... 84
Prepare the server for diagnosis ...................................................................................................... 85
Loose connections ................................................................................................................................... 85
Service notifications ................................................................................................................................. 86
Troubleshooting flowcharts ....................................................................................................................... 86
Start diagnosis flowchart ................................................................................................................ 86
General diagnosis flowchart ........................................................................................................... 87
Server power-on problems flowchart ................................................................................................ 89
POST problems flowchart ............................................................................................................... 92
OS boot problems flowchart ........................................................................................................... 93
Server fault indications flowchart ..................................................................................................... 95
POST error messages and beep codes ....................................................................................................... 97
Battery replacement .................................................................................................................... 98
Regulatory compliance notices ..................................................................................................... 99
Regulatory compliance identification numbers ............................................................................................. 99
Federal Communications Commission notice ............................................................................................... 99
FCC rating label ............................................................................................................................ 99
Class A equipment......................................................................................................................... 99
Class B equipment ......................................................................................................................... 99
Declaration of conformity for products marked with the FCC logo, United States only ..................................... 100
Modifications ........................................................................................................................................ 100
Cables ................................................................................................................................................. 100
Canadian notice (Avis Canadien) ............................................................................................................ 101
European Union regulatory notice ........................................................................................................... 101
Disposal of waste equipment by users in private households in the European Union ....................................... 102
Japanese notice .................................................................................................................................... 102
BSMI notice .......................................................................................................................................... 102
Korean notice ....................................................................................................................................... 103
Chinese notice ...................................................................................................................................... 103
Laser compliance .................................................................................................................................. 103
Battery replacement notice ...................................................................................................................... 103
Taiwan battery recycling notice ............................................................................................................... 104
Power cord statement for Japan ............................................................................................................... 104
Acoustics statement for Germany (Geräuschemission) ................................................................................ 104
Wireless devices ................................................................................................................................... 105
Brazilian notices .......................................................................................................................... 105
Canadian notices ........................................................................................................................ 105
Japanese notices ......................................................................................................................... 105
Taiwan notices ............................................................................................................................ 106