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HP ProLiant DL580 Generation 2 User Manual

HP ProLiant DL580 Generation 2
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HP ProLiant DL580 Generation 2 Server
Maintenance and Service Guide
January 2004 (Fifth Edition)
Part Number 230828-005

Table of Contents

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HP ProLiant DL580 Generation 2 Specifications

General IconGeneral
Processor SocketSocket 604
Storage ControllerIntegrated Smart Array 6i Controller
StorageSAS
NetworkIntegrated Dual Gigabit NICs
RAID SupportRAID 0, 1, 5
Expansion Slots6 PCI-X slots
Power SupplyRedundant Power Supplies
Form Factor4U Rack
ManagementHP Integrated Lights-Out (iLO)
Operating System SupportWindows Server, Linux
ProcessorIntel Xeon (up to 4 processors)
Drive BaysUp to 6 hot-plug SCSI or SAS drives

Summary

About This Guide

Audience Assumptions

Information on the intended audience for this maintenance and service guide.

Technician Notes

Important safety and repair guidelines for trained service technicians.

Where to Go for Additional Help

Lists various HP resources for further technical assistance and documentation.

Integrated Management Log

Explains the server's log for fault and management information.

Telephone Numbers

Contact numbers for HP authorized resellers and technical support.

Illustrated Parts Catalog

Mechanical Components Exploded View

Visual representation of the server's external and mechanical components.

Mechanical Components Spare Parts List

A list of spare part numbers for mechanical components.

System Components Exploded View

Visual representation of the server's internal components.

System Components Spare Parts List

A list of spare part numbers for internal system components.

Removal and Replacement Procedures

Safety Considerations

Essential safety information and precautions before performing any service procedures.

Electrostatic Discharge

Guidelines to prevent damage to electronic components from static electricity.

Symbols on Equipment

Explains various warning symbols found on the server equipment.

Rack Warnings and Cautions

Safety guidelines for installing and handling the server in a rack.

Server Warnings and Cautions

Critical warnings and cautions for server operation and component handling.

Preparation Procedures

Steps required before starting component removal or replacement.

Locating and Removing the Torx T-15 Tool

Instructions for finding and using the Torx T-15 tool for screw removal.

Extending the Server from the Rack

Procedure to extend the server from its rack for easier access.

Opening and Removing the Rear Access Panel

Steps to open and remove the server's rear access panel.

Removing the Front Access Panel

Steps to remove the server's front access panel.

Replacing the Access Panels

Procedure for reinstalling the front and rear access panels.

Powering Down the Server

Instructions on how to safely power down the server for maintenance.

Removing the Server from the Rack

Steps to safely remove the server from its rack mounting.

Memory

Information on memory components and installation/removal procedures.

Memory Replacement Guidelines

Guidelines for replacing memory, including hot-plug support.

Memory Board Slot Locations

Identifies the physical locations of memory board slots on the system board.

Parts of the Memory Board

Details the different components and connectors on a memory board.

Memory Board LEDs and Icons

Explains the status indicators and icons on the memory board.

DIMM Installation Requirements

Specific rules for installing DIMMs to ensure proper memory operation.

Additional Requirements for Online Spare Memory Technology

Configuration requirements for using online spare memory.

Additional Requirements for Single-Board Mirrored Memory Technology

Configuration requirements for single-board mirrored memory.

Additional Requirements for Hot-Plug Mirrored Memory Technology

Configuration requirements for hot-plug mirrored memory.

Removing a Memory Board

Step-by-step guide to remove a memory board from the server.

Removing a DIMM

Procedure for removing a DIMM from a memory board.

Installing a DIMM

Procedure for installing a DIMM into a memory slot.

Installing a Memory Board

Step-by-step guide to install a memory board into the server.

Configuring the Memory

Steps to configure the server's memory settings via RBSU.

Hot-Plug Procedures

Procedures for replacing components without powering down the server.

Hard Drive Blanks

Instructions for removing and replacing hard drive blanks.

Hot-Plug SCSI Hard Drives

Precautions and procedures for hot-plugging SCSI hard drives.

Power Supply Blank

Instructions for removing and replacing a power supply blank.

Hot-Plug Power Supplies

Precautions and procedures for hot-plugging power supplies.

PCI and PCI-X Hot Plug Expansion Boards

Procedures for handling PCI/PCI-X expansion boards with hot-plug capability.

Performance Balancing

Recommendations for optimal expansion board placement for performance.

Hot-Plug Fans

Procedure for hot-plugging system fans.

Non-Hot-Plug Procedures

Procedures for replacing components that require the server to be powered down.

Slimline Drives

Procedure for removing and replacing slimline drives.

Front Bezel

Steps to remove and replace the front bezel of the server.

Power Button/LED assembly

Procedure to remove and replace the power button and LED assembly.

Processor Air Baffle

Steps to remove and replace the processor air baffle.

Processor Power Modules

Procedure to remove and replace Processor Power Modules (PPMs).

Processors

Detailed steps for removing and replacing server processors.

Non-Hot-Plug PCI-X Expansion Boards

Procedure to remove non-hot-plug PCI-X expansion boards.

PCI-X Expansion Board Basket

Steps to remove and replace the PCI-X expansion board basket.

PCI-X Hot Plug Board

Procedure for removing and replacing a PCI-X hot plug board.

SCSI Cables

Steps to disconnect and remove SCSI cables.

Front Fan Cage

Procedure to remove and replace the front fan cage assembly.

Pass-Through Board

Steps to remove the pass-through board.

Diagnostics Display Board and Lightpipe

Procedure to remove the removable media board.

Rear Fan Cage

Procedure to remove and replace the rear fan cage assembly.

Battery-Backed Write Cache Assembly

Procedure to remove the Battery-Backed Write Cache assembly.

SCSI Backplane

Steps to remove and replace the SCSI backplane.

System Battery

Procedure for removing and replacing the system battery.

System Board

Detailed steps for removing and replacing the server system board.

AC Filter Cable Assembly

Procedure to remove and replace the AC filter cable assembly.

Re-entering the Server Serial Number

Steps to re-enter the server's serial number after system board replacement.

Diagnostic Tools

Diagnostic Tools

Overview of software and firmware tools for server diagnostics and management.

Connectors, LEDs, and Switches

Panel and Board Connectors

Identification of rear panel, system board, SCSI backplane, and memory board connectors.

Component Status LEDs

Explains various LEDs indicating component status across the server.

Front Panel LEDs

Details the four LEDs on the server's front panel and their status.

Diagnostic and Status LEDs

Explains diagnostic LEDs and interlock status indicators on the system board.

Drive and Fan LEDs

Describes LEDs for hot-plug drives, fans, and power supplies.

Expansion and Network LEDs

Explains LEDs for PCI-X slots and network interface controllers.

Memory Board LEDs

Details memory board LEDs and their statuses for different memory modes.

System Board Switches

Explains the purpose and configuration of system board switches.

Maintenance and ID Switches

Describes System Maintenance (SW4) and System ID (SW7) switches.

Special Function Switches

Details iLO/Spread Spectrum (SW8) and NMI switches.

Rear Unit Identification Switch

Describes the rear unit identification LED switch.

Troubleshooting

When the Server Does Not Start

Systematic instructions for diagnosing problems when the server fails to start.

Diagnostic Steps

A series of questions to guide troubleshooting based on observed server symptoms.

Problems After Initial Boot

Information for troubleshooting issues that occur after the initial boot process.

ROMPaq Disaster Recovery

Procedure for recreating the ROM BIOS using disaster recovery mode.

Other Information Resources

Lists additional resources for troubleshooting and product information.

Specifications

System Unit Specifications

Detailed specifications for the HP ProLiant DL580 Generation 2 server.

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