Troubleshooting
Table 5-6: Is the Monitor Displaying Information?
Answer Possible Reasons Possible Solutions
No The monitor may not
have power.
Video may not be
connected properly.
Non-volatile RAM
(NVRAM) may be
corrupted.
The system ROM and
redundant ROM may be
corrupted.
Be sure that the monitor AC power cord is plugged in
and that the monitor power button has been pressed.
If a video card is installed, be sure that the video cable
is properly connected.
If a Remote Insight Lights-Out Edition II expansion
board is installed, be sure that the video cable is
connected to the video connector on this expansion
board.
Check the video connections. Refer to the Servers
Troubleshooting Guide for video problems.
Clear NVRAM. Refer to Caution at the end of this
table. Refer to Chapter 4 for the correct switch setting.
Are there any audible indicators, such as a series of
beeps? A series of beeps is the audible signal
indicating the presence of a POST error message.
Refer to the Servers Troubleshooting Guide for a
complete description of each beep sequence and the
corresponding error messages.
If the system ROM and redundant ROM are corrupt,
refer to “ROMPaq Disaster Recovery” in this chapter
for instructions on performing a recovery procedure.
Yes Video is available for diagnosis. Determine the next
action by observing POST progress and error
messages. Refer to the HP Servers Troubleshooting
Guide for a complete description of each POST error
message.
CAUTION: Clearing non-volatile RAM (NVRAM) deletes the configuration
information, and data loss could occur if the operation is not performed properly.
5-8 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide