Troubleshooting
Table 5-3: Is the System Power LED Green?
Answer Possible Reasons Possible Solutions
No, it is off Power On/Standby button has not
been pressed firmly.
Firmly press the power button.
A power supply problem exists. The
power supply may not be connected or
inserted properly, it may have a
damaged connector, or it may have
failed.
Be sure that the power supply is
undamaged, the power supply is fully
seated, and the power supply LED is
green.
The system may have experienced a
short.
Check for bent connector pins and
improperly seated expansion boards.
The front panel LED assembly has
failed.
Be sure that the front panel LED
assembly cable is connected to the
power backplane.
Yes If the system power button LED is
green, refer to Table H-4.
Note: For LED locations and functions, refer to Chapter 4, “Connectors, LEDs, and Switches.” For
cabling configurations, refer to the setup and installation guide.
Table 5-4: Is the External Health LED Green?
Answer Possible Reasons Possible Solutions
No, it is
amber
One power supply has failed;
therefore, power supply
redundancy is lost.
Be sure that each installed power supply is
securely connected to an AC power source.
Locate the amber power supply LED to
identify the failed power supply.
Contact an authorized service provider for
replacement parts and service.
No, it is red All installed power supplies have
experienced a failure.
Remove all AC power from power supplies
and reconnect to clear the error condition.
Replace the power supply.
Yes If the external health LED is green, refer to
Table H-5.
Note: For LED locations and functions, refer to Chapter 4, “Connectors, LEDs, and Switches.” For
cabling configurations, refer to the setup and installation guide.
5-6 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide
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