HP Elite 7000 Microtower User Manual

Solving Hard Drive Problems
Table 2-3 Solving Hard Drive Problems
Hard drive error occurs.
Cause
Solution
Hard disk has bad sectors or has failed. 1. In Microsoft Windows XP, right-click Start, click
Explore, and select a drive. Select File > Properties >
Tools. Under Error-checking, click Check Now.
In Microsoft Windows Vista, right-click Start, click
Explore, and right-click on a drive. Select
Properties then select the Tools tab. Under Error-
checking click Check Now.
2. Use a utility to locate and block usage of bad sectors. If
necessary, reformat the hard disk.
Disk transaction problem.
Cause
Solution
Either the directory structure is bad or there is a problem with
a file.
In Microsoft Windows XP, right-click Start, click Explore, and
select a drive. Select File > Properties > Tools. Under Error-
checking, click Check Now.
In Microsoft Windows Vista, right-click Start, click Explore,
and right-click on a drive. Select Properties then select the
Tools tab. Under Error-checking click Check Now.
Drive not found (identified).
Cause
Solution
Cable could be loose. Check cable connections.
The system may not have automatically recognized a newly
installed device.
See reconfiguration directions in the Solving Hardware
Installation Problems on page 25 section. If the system still
does not recognize the new device, check to see if the device
is listed within Computer Setup. If it is listed, the probable
cause is a driver problem. If it is not listed, the probable cause
is a hardware problem.
The device is attached to a SATA port that has been disabled
in Computer Setup.
Run the Computer Setup utility and ensure SATA1
Controller is Enabled in the Advanced menu.
Computer will not boot from hard drive.
Cause
Solution
The device is attached to a SATA port that has been disabled
in Computer Setup.
Run the Computer Setup utility and ensure SATA1
Controller is Enabled in the Advanced menu.
Boot order is not correct. Run the Computer Setup utility and change boot sequence in
Boot > Boot Device Priority.
Hard drive is damaged. See the Worldwide Limited Warranty for terms and conditions.
ENWW Solving Hard Drive Problems 13

HP Elite 7000 Microtower Specifications

General

Brand	HP
Model	Elite 7000 Microtower
Category	Desktop
Language	English