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Overview of common computer configurations and features.
Identifies and describes the front panel ports and buttons for the microtower model.
Identifies and describes the rear panel ports and connectors for the microtower model.
Details where to find the computer's unique serial and product ID numbers.
Steps for activating and customizing the operating system in Windows 7.
Instructions for obtaining and installing system updates for Windows 7.
Steps for activating and customizing the operating system in Windows 8.1.
Lists and illustrates major components and spare parts for the microtower chassis.
Lists and illustrates major components and spare parts for the SFF chassis.
Illustrates various types of expansion boards and their descriptions.
Information and precautions to prevent damage from static electricity.
Safety guidelines for cleaning computer components to avoid damage.
Recommendations for operating the computer to prevent overheating and prolong life.
Steps to prepare the computer before performing removal or replacement procedures.
Instructions on how to remove the computer's access panel to reach internal components.
Detailed steps for installing or upgrading memory modules (DIMMs).
Procedures for removing and installing hard drives in the microtower chassis.
Steps for removing and replacing the processor heat sink.
Steps to prepare the SFF computer before performing removal or replacement procedures.
Instructions on removing the SFF computer's access panel.
Procedures for installing and removing storage drives in the SFF chassis.
Detailed steps for installing or upgrading memory modules (DIMMs) in the SFF chassis.
Instructions for removing and replacing the processor in the SFF chassis.
Steps to enter and navigate the BIOS/UEFI setup utility.
Configuration options related to storage devices and SATA emulation.
Security settings including passwords, device security, and boot options.
Procedures for restoring system configuration from saved settings.
Steps to isolate problems before contacting support.
Common issues and solutions for general computer operation.
Troubleshooting steps for hard drive related errors and performance issues.
Solutions for common display issues like blank screens or poor resolution.
Troubleshooting steps for issues related to system memory (RAM).
Lists POST error codes, messages, and recommended actions for troubleshooting.
Explains front panel LED and audible codes for diagnosing startup issues.
Procedure to reset system passwords by manipulating a jumper.
Steps to modify or set system and power-on passwords.
Instructions for resetting the system's CMOS to factory defaults.
How to access and execute the UEFI-based hardware diagnostic tools.
Instructions for creating a bootable USB drive with diagnostic tools.
Procedures for creating recovery media and restoring the system in Windows 8.1.
Procedures for creating recovery media and restoring the system in Windows 7.
Steps to create bootable recovery discs or USB flash drives.
Overview of methods for performing system recovery.
Step-by-step guide for replacing the computer's internal battery.
General specifications and safety requirements for power cords.
Specific power cord requirements based on country.
Procedure to restore non-volatile memory settings after BIOS updates or resets.
Technical specifications for the Microtower (MT) chassis.
Technical specifications for the Small Form Factor (SFF) chassis.
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General