HP EliteBook 745 G6

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iv Important Notice about Customer Self-Repair Parts

Main Page

Table of Contents7
Product Description11
Components17
Right17
Left19
Display20
Keyboard Area21
Touchpad21
Lights22
Buttons, Speakers, and Fingerprint Reader23
Special Keys25
Hot Keys (Select Products Only)26
Bottom26
Front27
Labels28
Illustrated Parts Catalog30
Computer Major Components30
Display Assembly Subcomponents33
Plastics Kit34
Cable Kit35
Miscellaneous Parts36
Removal and Replacement Procedures Preliminary Requirements39
Tools Required39
Service Considerations39
Plastic Parts39
Cables and Connectors39
Drive Handling40
Workstation Guidelines40
Electrostatic Discharge Information40
Generating Static Electricity41
Preventing Electrostatic Damage to Equipment41
Personal Grounding Methods and Equipment42
Grounding the Work Area42
Recommended Materials and Equipment42
Packaging and Transporting Guidelines43
Removal and Replacement Procedures for Customer Self-Repair Parts44
Component Replacement Procedures44
Preparation for Disassembly44
Bottom Cover44
Solid-State Drive (SSD)46
Memory Modules47
Wlan/Bluetooth Combo Card48
WWAN Module50
Keyboard52
Removal and Replacement Procedures for Authorized Service Provider Parts55
Component Replacement Procedures55
Battery56
Heat Sink Assembly58
RTC Battery61
USB Board62
RJ-45 Board with Bracket63
Power Button Board64
Speaker Assembly65
Touchpad66
Touchpad Button Board68
Prepare the Computer for Disassembly (Preparation for Disassembly68
Remove the Bottom Cover68
NFC Module69
Smart Card Reader70
Fan71
System Board73
Remove the RJ-45 Board and Bracket73
Fingerprint Reader Assembly76
Prepare the Computer for Disassembly (Preparation for Disassembly76
Display Assembly77
Remove the Bottom Cover77
Disconnect the Battery Cable from the System Board (See Battery77
Top Cover87
Interpreting System Validation Diagnostic Front Panel Leds and Audible Codes88
Computer Setup (BIOS), TPM, and HP Sure Start90
Using Computer Setup90
Starting Computer Setup90
Navigating and Selecting in Computer Setup90
Restoring Factory Settings in Computer Setup90
Updating the BIOS91
Determining the BIOS Version91
Downloading a BIOS Update91
Changing the Boot Order Using the F9 Prompt92
TPM BIOS Settings (Select Products Only)92
Using HP Sure Start (Select Products Only)93
Using HP PC Hardware Diagnostics94
Using HP PC Hardware Diagnostics Windows (Select Products Only)94
Downloading HP PC Hardware Diagnostics Windows94
Downloading the Latest HP PC Hardware Diagnostics Windows Version95
Downloading HP Hardware Diagnostics Windows by Product Name or Number (Select Products Only)95
Installing HP PC Hardware Diagnostics Windows95
Using HP PC Hardware Diagnostics UEFI95
Starting HP PC Hardware Diagnostics UEFI96
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive96
Downloading the Latest HP PC Hardware Diagnostics UEFI Version96
Downloading HP PC Hardware Diagnostics UEFI by Product Name or Number (Select Products Only)96
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)97
Downloading Remote HP PC Hardware Diagnostics UEFI97
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version97
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number97
Customizing Remote HP PC Hardware Diagnostics UEFI Settings97
10 Backing Up, Restoring, and Recovering99
Backing up Information and Creating Recovery Media99
Using Windows Tools99
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)99
Restoring and Recovery100
Restoring, Resetting, and Refreshing Using Windows Tools100
Recovering Using HP Recovery Media100
Changing the Computer Boot Order100
Using HP Sure Recover (Select Products Only)101
11 Specifications102
Computer Specifications102
35.6 CM (14.0 In) Display Specifications103
M.2 Pcie Solid-State Drive Specifications104
M.2 SATA Solid-State Drive Specifications105
12 Power Cord Set Requirements106
Requirements for All Countries106
Requirements for Specific Countries and Regions107
13 Statement of Memory Volatility109
Nonvolatile Memory Usage111
Questions and Answers113
Using HP Sure Start (Select Models Only)114
14 Recycling115
Index116

HP EliteBook 745 G6 - Page 4

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