A
Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of
each problem, and the recommended solutions.
Problem Possible Cause Solution
Screen is blank. Power cord is
disconnected.
Connect the power cord.
Power switch on front
panel of the monitor is
turned off.
Press the front panel power
button.
Video cable is
improperly connected.
Connect the video cable
properly. Refer to Chapter 3,
Setting Up the Monitor, for
more information.
Screen blanking utility is
active.
Press any key on the
keyboard or move the
mouse to inactivate the
screen blanking utility.
The monitor does not
respond after you
turn on the system.
Check power. Check that the monitor’s
power switch is on. Turn off
power and check the
monitor’s power cord and
signal cable for proper
connection.
User Guide A–1
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