HP Laser Jet 5550 - Page 290

Control panel message Event
log error
message
Description Recommended action
CPR sensor out of range None The CPR Sensor is not behaving
properly.
1. Force a calibration by
selecting Calibrate Now from
the Print Quality menu. See
Calibrate now.
2. If the message persists, verify
the cables are seated
properly and the connectors
J32 (on the color registration
detection unit) and J1119 (on
the DC controller) are making
good contact.
3. If a laser/scanner unit has
recently been replaced, make
sure it has been installed
properly. If it is installed
properly, replace it again with
a new one.
4. Replace the color registration
detection unit.
5. If the message still persists,
replace the DC controller
PCB. Calibrate the printer
after replacing the DC
controller.
DATA RECEIVED
Print last page?
None The printer received data and is
waiting for a form feed. When the
printer receives another file, the
message should disappear.
Press to continue.
DETECTABLE SIZE
For help press
alternates with
DETECTABLE SIZE
Recommend move
switch to STANDARD
None A tray has been loaded with paper
that is a standard size and the
switch in the tray is set to custom.
1.
Press
for detailed
information.
2. Press
and to step
through instructions.
DISK DEVICE
FAILURE
alternates with
Ready
For menus press
None A device failure has occurred on
the specified drive.
1. Printing may continue for jobs
that do not require access to
the disk drive.
2. To clear the message, turn
the printer off and then back
on.
3. If the message persists,
remove and re-install the EIO
disk drive.
4. If the message persists,
replace the EIO disk drive.
Table 7-2. Alphabetical printer messages (HP Color LaserJet 5500 models) (continued)
268 Chapter 7 Troubleshooting ENWW