Control panel message Event
log error
message
Description Recommended action
Rotating...
fuser motor
To exit press
Cancel Job key
None The printer is executing a
Component test and the
component selected is Fuser Motor.
Press S
TOP
when ready to stop
this test.
Rotating...
transfer motors
To exit press
Cancel Job key
None The printer is executing a
Component test and the
component selected is Transfer
Motors.
Press S
TOP
when ready to stop
this test.
SIZE MISMATCH IN
TRAY X
For help press
alternates with
Ready
For menus press
None The tray is loaded with media
longer or shorter in the feed
direction than the size configured
for the tray.
1. Adjust the side and rear
media guides against the
paper.
2. If the media used is Letter,
Letter-R, A4, A4-R,
Executive, B5 JIS, B5-R, A5,
A5-R, A3, 11 x 17, or Legal
sized, the tray switch should
be set to STANDARD. Set the
tray switch to CUSTOM for all
other media sizes. The tray
switch must be set before the
size can be selected from the
control panel.
3. Reset the paper size in the
paper handling menu.
Tray X
<TYPE> <SIZE>
Size detected by tray
alternates with
Tray X
<TYPE> <SIZE>
To change type
Press
None The printer is reporting the current
configuration of tray XX. The tray
switch is in the STANDARD
position.
1. To change media type,
press
. Use and to
highlight the type, then press
to select.
2. To change the media size to
Letter, Letter-R, A4, A4-R,
Executive, B5 JIS, B5-R, A5,
A5-R, A3, 11 x 17, or Legal,
leave the tray switch in the
STANDARD position.
3. To change the media size to
other sizes, move the tray
switch to CUSTOM, adjust
the paper guides against the
paper, and close the tray.
4. Use
and to highlight the
media size, then press
to
select.
Table 7-3. Alphabetical printer messages (HP Color LaserJet 5550 models) (continued)
292 Chapter 7 Troubleshooting ENWW