Control panel message Event
log error
message
Description Recommended action
TRAY XX CONTAINS
UNKNOWN MEDIA
None The media type in the specified
tray cannot be determined.
1. To change media type,
press
. Use and to
highlight the type, then press
to select.
2. To change the media size to
Letter, Letter-R, A4, A4-R,
Executive, B5 JIS, B5-R, A5,
A5-R, A3, 11 x 17, or Legal,
leave the tray switch in the
STANDARD position.
3. To change the media size to
other sizes, move the tray
switch to CUSTOM, adjust
the paper guides against the
paper, and close the tray.
4. Use
and to highlight the
media size, then press
to
select.
TYPE MISMATCH
TRAY XX= <TYPE>
alternates with
Ready
To enter menus, press
Press
None This warning appears after the
printer has detected an overhead
transparency in the paper path
when the tray is configured for
another type, resulting in a 41.5
Unexpected Type in Tray XX
error. The user did not reconfigure
the tray after the error message
appeared, so the printer
determines that the type of media
is not what the tray is configured
to hold.
To change media type, press .
Use
and to highlight the type,
then press
to select.
Unable To Store Job
JOB NAME
None A job cannot be stored because of
a memory, disk, or configuration
problem.
Install additional memory in the
printer, or install a disk drive into
the printer.
If a disk drive is installed, delete
previously stored print jobs.
USE INSTEAD?
TRAY XX: <TYPE>
<SIZE>
None The printer is offering a selection
of alternate media to use for the
print job.
Highlight the media with and .
Press
to select a choice.
Note
Not all messages are described in the tables; those messages that are not listed are self-
explanatory.
Table 7-3. Alphabetical printer messages (HP Color LaserJet 5550 models) (continued)
294 Chapter 7 Troubleshooting ENWW
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